Privacy Policy
1. General Provisions
The personal data controller is [Company name]. This Policy applies to the Snap&Vibe (snapandvibe.com) website, the personal account, the Telegram bot and the AI Agent, and has been prepared in accordance with applicable data protection law.
2. What Data We Process
- of users: name, phone number, email, Telegram ID, city, profession, services and prices, photos, videos and voice recordings, payment data (without the card number), messages to the AI Agent and to support, technical data (IP address, cookies, device);
- of users’ clients who have booked through the business card page: name, phone number, the chosen service and time, answers to questionnaire questions, Telegram ID for notifications;
- clients’ data that the user enters into the CRM themselves — on the user’s instructions (see the “Instruction on the Processing of Client Data”).
3. Purposes
Creating the digital twin and content; operation of the personal account, CRM, online booking and AI Agent; booking notifications; accepting payments; support; compliance with the law; with separate consent — mailings and web analytics.
4. Legal Grounds
The contract (the Public Offer), the data subject’s consent, the controller’s instruction (for the user’s client database), and legal requirements.
5. Who We Share Data With
The payment provider indicated at checkout — for payment; the hosting provider; neural network services — only the materials necessary for generation (photos, voice, texts). Some neural network services are located abroad: such transfers are cross-border and take place only to the extent necessary to produce the materials, with the user’s consent. Social networks and advertising platforms — only what the user has instructed us to publish. Data is not sold.
6. Storage and Protection
Data is stored on servers located in [server location to be specified]. Access is granted only to staff and software that need it to provide the services; data is transmitted over secure channels. Retention periods: as long as the account exists and for 6 months thereafter; payment information — for the period established by law.
7. Cookies and Analytics
Essential cookies are required for signing in and for the operation of the personal account. Web analytics and advertising cookies are enabled only after you click “Accept” (see the “Cookie Policy”).
8. Rights of the Data Subject
You can find out what data we process, request its correction, blocking or deletion, withdraw your consent, and lodge a complaint about the controller’s actions with the competent data protection supervisory authority. Requests should be sent to [contact email]; we respond within 10 business days.
9. Changes
The current version is always published on this page.
Company Details
[Company details will be added]